KARENSURFACES
×
HOME GALLERY PROJECTS BLOG CERTIFICATES ABOUT US CONTACT RFQ
Contact
— GET IN TOUCH —

Contact Us

We're here to answer your questions and provide the information you need

Head Office

No. 15, Stone Tower, Tehran, Iran

Dubai Branch: JLT, Dubai, UAE

Call Us

Iran: +98 21 1234 5678

UAE: +971 4 123 4567

WhatsApp

+98 912 000 1111

24/7 for urgent inquiries

Send us a Message

Fill out the form below and our team will respond within 24 hours.

Our Location

StoneExport Headquarters - Tehran, Iran

Saturday - Thursday: 9:00 AM - 6:00 PM (GMT+3:30)

Dubai Office: Jumeirah Lake Towers, Dubai, UAE

— BUSINESS HOURS —

We're Here to Help

Our team is available during business hours across different time zones

Iran Office

Saturday - Wednesday: 9AM - 6PM

Thursday: 9AM - 1PM

Friday: Closed

Dubai Office

Monday - Friday: 9AM - 6PM (GST)

Saturday - Sunday: Closed

24/7 WhatsApp Support

Customer Support

Email: 24/7 response within 4h

Phone: 9AM - 8PM (GMT+3:30)

WhatsApp: 24/7

— FAQ —

Frequently Asked Questions

Common questions from our international clients

How can I request a quote?
You can request a quote by filling out the contact form above, emailing us directly at export@stonexport.com, or contacting us via WhatsApp.
What is your minimum order quantity?
Our minimum order quantity varies by stone type. For marble and travertine, MOQ is typically 50 m². For granite and onyx, MOQ is 30 m².
Do you provide samples?
Yes, we provide free samples (shipping cost applies). Sample size is typically 15x15cm or 30x30cm.
What are your payment terms?
Standard payment terms: 30% deposit, 70% balance against shipping documents.
How long does shipping take?
Shipping times vary by destination: Middle East (7-14 days), Europe (20-30 days), USA (25-35 days).
Do you have quality certifications?
Yes, we are ISO 9001:2024 certified, CE marked, LEED compliant.

Subscribe to Our Newsletter

Stay updated with our latest collections and industry news.